Active eCommerce Chat & Support App for Support Board Last Update 12 January 21

The only chat truly integrated with Active eCommerce CMS! Increase sales, use bots and connect in real-time with your customers by integrating Active eCommerce with Support Board.

CUSTOMERS SYNCHRONIZATION​

Support Board will automatically identify the currently logged-in Active eCommerce customer (or staff, seller), including the user details, and it will register it. You can also manually import existing customers.

CUSTOMER SHOP DETAILS​

View your customers’ details, like orders history and products in the cart, directly in the admin area in real-time. No more time wasted searching for information. This tool boosts productivity and response time.

SELLERS ADMIN AREA​

Allow sellers to get in touch with their customers. Sellers can only see conversations of users writing from their product pages. You can also sync sellers with one-click. It’s simple and fast.

SMART BOT​

Save time and money by letting the bot do the hard work for you and answering repetitive questions automatically.

LOGIN FORM​

Perfex users can log in directly from within the chat or tickets area with their Perfex email and password.

IMPORT ADMINS​

One-click staff and admin users importing in Support Board. Automatic user type assignment as agent or admin.

READY TO USE​

Show the chat automatically and only to logged-in users or everyone. Tickets are automatically restricted.

TICKETS AREA​

Add a professional tickets area powered by the Tickets App in your shop. Automate and save time.